FAQ’s

Where are you located?

We are located in the Lanaudière region at 144 Notre Dame in Repentigny.

What are your opening hours?

Our in-store opening hours are Tuesday and Wednesday from 11 a.m. to 6 p.m., Thursday and Friday from 11 a.m. to 7 p.m. and Sunday from 10 a.m. to 5 p.m.
Note that we are closed on Monday.

Where do you deliver?

We ship everywhere in Canada, for the moment.

What are your payment options?

We accept all major credit cards (Visa, Mastercard, Amex etc) as well as Visa debit and Mastercard debit.
We also accept Apple Pay, Google Pay,

The item I want is out of stock. What should I do?

You can subscribe to our newsletter, contact us or click on "notify me" to be the first to know when the item becomes available again.

Do you accept bulk orders?

Yes we accept bulk orders. You can send us a detailed email to info@atelierevia.com.

How long does it take for me to get a refund?

When we process a refund, it happens instantly. However, it may take between 3-10 business days before it appears on your statement. It all depends on your financial institution.
A receipt will be sent to you automatically from our side regarding the refund.

How can I contact you?

You can contact us by phone at 514-209-2831 or by email at info@atelierevia.com
You can also send us a message on our social platforms at Atelier Evia on Instagram and Facebook.